Effective September 1, 2011, all make-up scheduling is strictly by prior phone call.
Three Easy Steps to Schedule a Make-Up
1. KNOW YOUR HOURS/DATES OF ABSENCE: Have at hand the exact date of the absence you are calling to make-up. Make sure the date is within the current 8-week Session. Note the amount of hours of class time you missed on said date. The Academy will not research this data: student is responsible for keeping records of absences/hours missed.
2. CHOOSE YOU MAKE-UP OPTIONS FROM THE CURRENT SCHEDULE OF CLASSES: Consult the current schedule here or within your Academy Bulletin, mailed to you regularly, for your bet make-up options. If you missed an oil class, for example, look for scheduled oil classes to do your make-up. Please do not ask the Academy staff to read our large class schedule to you over the phone- this is expressly forbidding by our office policy. Please do not tentatively explore options on the phone with Academy staff-have your plan ready before you call, being sure to have a second or third option available in case your first choice is not possible.
3. CALL THE ACADEMY TO REQUEST YOUR MAKE-UP SLOT AND OBTAIN POSITIVE CONFIRMATION BEFORE THE SESSION IS OVER: Please call the Academy and leave a voicemail detailing what date you missed and what date you would like to make up. Be sure to receive positive confirmation from a returned call. Please do not settle make-up arrangements with out part-time instructors. The Academy will not be responsible for its failure to deliver make-ups that were not positively scheduled and confirmed over the phone.
If you miss a class, we will still be happy to honor the time and money you invest in fine art and learning. For 2011, the Academy can honor up to two class absences per 8-week Session; all other lost time/class fees are forfeited by the student. The Academy offers make-ups for missed lasses in 8-week Sessions as follows:
Date of Absence in Question: It is the responsibility of the student/student’s legal guardian to call the Academy to re-schedule a make-up.The student must inform the Academy of the exact date of the absence in question as well as the total hours missed. The Academy will not research that data for the student or caller.
Period Allowable: Make-ups will be honored only within the current session in which the absence occurred. As an example, the Academy will not honor a make-up in and Session III for an absence that occurred in the previous Session II> If student fails to make-up for absences within the current session, the student forfeits the make-up and the Academy will be exempt of any further obligations regarding lost class time even though the class was billed and payment was received. If you face extraordinary circumstances such as a hospitalization, for example, please discuss options with us.
Excess Make-Ups: If student unwittingly over-calculates make-up times and sits for more time than necessary, the student will be billed for such additional time. The student is obligated to pay for this time as class services rendered.
Additional Classes: Students willfully taking classes beyond their billed class times are asked to please sign-in their additional hours in a sheet reserved for such matters in the studio. They will be billed for the grand total of additional class time with cash. The Academy is no longer accepting cash transactions.
Students matriculating for half-Session (by permission only, and due to travel or illness, etc.) will pay full price for said period, without claiming other discounts, such as family discount, etc.